At Aarazji, we aim to deliver your orders in a timely and efficient manner while ensuring a smooth shopping experience.

1. Order Processing

• All orders are processed within 1–2 business days after confirmation.
  
• Orders are not processed or shipped on Sundays or public holidays.
  

2. Shipping & Delivery Time

• Orders are typically shipped and delivered within 7–10 business days.
  
• Delivery timelines may vary depending on your location, courier partner, and external factors.
  
• Remote or rural areas may experience slightly longer delivery times.
  

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.
  
• We may offer free shipping on select orders or promotional campaigns.
  

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID/link via SMS, email, or WhatsApp.
  
• You can use this to track your order in real-time.
  

5. Delays in Delivery

While we aim to deliver within the promised timeframe, delays may occur due to:

• Weather conditions
  
• Courier delays
  
• High order volumes (festive seasons, sales, etc.)
  

In such cases, we appreciate your patience and understanding.

6. Incorrect Address

• Please ensure that your shipping details are accurate at the time of placing the order.
  
• Aarazji will not be responsible for delays or losses caused by incorrect or incomplete addresses.
  

7. Failed Delivery Attempts

• If delivery fails due to unavailability or incorrect details, the courier may attempt delivery again.
  
• If the order is returned to us, re-shipping charges may apply.