At Aarazji, we strive to ensure you love every purchase. However, if you are not completely satisfied, we’re here to help.

1. Return Policy

• Customers can request a return within 15 days of receiving the product.
  
• Items must be unused, unworn, and in original condition with all tags and packaging intact.
  
• Returns will not be accepted for items that are damaged due to misuse or have been worn/washed.
  

2. Exchange Policy

• We offer exchanges within 15 days of delivery.
  
• Exchanges are subject to product availability (size, color, or same product).
  
• If the requested item is unavailable, you may opt for a refund instead.
  

3. Refund Policy

• Once we receive and inspect the returned item, your refund will be initiated.
  
• The refund will be processed within 5 working days after the product is successfully returned and approved.
  
• Refunds will be credited to the original payment method.
  

4. Return Process

To initiate a return or exchange:

1. Contact us at [Insert Email / WhatsApp Number] with your order details.
   
2. Our team will guide you through the return process.
   
3. Pack the item securely and hand it over to the assigned courier partner (if applicable).
   

5. Non-Returnable Items

The following items are not eligible for return or exchange:

• Items on sale or clearance
  
• Customized or altered products
  
• Products without original tags or packaging
  

6. Damaged or Incorrect Products

• If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with photos/videos as proof.
  
• We will arrange a replacement or full refund at no extra cost.
  

7. Shipping Charges

• Return shipping charges may apply depending on location and reason for return.
  
• In case of defective or incorrect products, Aarazji will bear the shipping cost.
  

8. Contact Us

For any queries related to returns, exchanges, or refunds:

Email:

Phone/WhatsApp: